American Warrior Networks is committed to deploying state of the art technology to our service members living on military installations throughout the United States. The enhanced internet services are received through existing cable outlets already pre-wired in each barracks room and home.
SERVICES
A complete communications solution is provided from network design to customer service. Signing up is easy....call or visit our on-site office. You will be connected very quickly. Please view your site for available services.
What services are available? American Warrior Networks offers Cable TV, High Speed Internet, and Digital Phone. Select the location to learn more about the services offered at your site.
How do I sign up for service? On the Home page, select the military base where you want service. Click on the link for full description and pricing for the available services.After making your service selections, you will fill out your contact information and submit your request.You will receive a message confirming your service selection.A representative will contact you.
Is a deposit required? No deposit is required to sign up for service.
How do I get equipment?The on-site personnel will contact you when your service has been activated.You can pick up the equipment at the on-site office or schedule an appointment for the technician to install the equipment.
If I have a problem with my services, who do I notify? When you sign up for service you will be given a number that you can call 24/7 to report a technical problem.
Is there a local office that I can visit for help? In addition to the 24/7 toll free technical service number most locations have on-site offices. When you select the location where you want service an on-site office address and phone number will be displayed.
Can I look at my invoice on-line? Yes, invoice viewing on-line is available. Select View Invoices in the Navigation box.You will need your username and password.
What payment methods are available? The most convenient method of paying your bill is through Automatic Bill Pay.Set it up one time and the payment is automatically deducted each month from your credit card or checking account.You also have the option to pay over the phone by calling the toll free customer service number or make a payment on-line using a VISA, MasterCard or Discover debit or credit card. Many locations have on-site offices that will accept cash, check and money orders also.
Is there a charge when I close my account? There is no charge to close your account. Your leased equipment should be returned to the on-site office at that time or you will be charged a non-returned equipment fee.
I have more questions, how do I contact you? On the Home page, select Contact Us from the Navigation box. You can send us an email with your phone number and a representative from your area will call you.
